
The work order is identical to a customer order, except that it contains information relating to the work to be performed.
In addition, it can be placed in a service schedule grid for a chosen technician. Among the information to be specified are:
- The address of the work (similar to the DELIVER TO: information of the customer order)
- The nature of the work and the details
- The date on which the work should be performed
- The parts or products that are billable to the customer
A work order can be modified, destroyed or printed.
For a new work order it is possible to enter a payment that will be considered as a deposit. When saving the new work order, a deposit receipt will be issued for the deposit.
If no date is entered in the work section, the work order WILL NOT BE ENTERED IN THE SERVICE SCHEDULE, optionally a time and duration can be specified for the work. Please note that the software does not take into account the time. However, the duration is supported and a duration of more than one day will be recorded in the service schedule.
A service history can be available to the customer (if a history exists).
The historical work order can be imported with the items or without the items.

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